TERMS AND CONDITIONS
Buy It and Try It Guarantee
d3Riffs Designer Chaps takes great pride in what we do and we want you to be 100% satisfied with the fit, the quality, and the workmanship of your new Riffs! Should any item fail to fit or meet your expectations, simply return it within 30 days in good condition and we will gladly exchange it for the proper size, a different product or refund your purchase price in full. Shipping and processing charges are excluded.
Customized products may not be exchanged due to the color choice or customization choice made by the customer. Please contact us for a (RMA) Return Authorization Number at info@D3Riffs.com or call 262-422-7133. You are responsible to provide a copy of your receipt to process the Buy It and Try It Guarantee.
d3Riffs Standard Return policy
Due to the custom nature of our products, if they are used and you are past the 30 day “Buy It and Try It Guarantee” they can not be returned. Please try them on and make sure you have purchased the correct size. We will always replace incorrect sizing on unused products at no charge (excluding shipping).
Our d3Riffs 2-year Manufactures Warranty
We believe so strongly in the quality of or products and our workmanship, any product which proves to be defective in material or workmanship under normal use and service within the warranty period of 2 years of the original purchase date (receipt is required as proof of purchase) will be repaired or replaced at our discretion at no cost to you (excluding shipping). If the defect is from excessive use, neglect or damaged by the owner, D3Riffs Designer Chaps reserves the right to refuse warranty coverage. The warranty shall be voided by any repair, alteration or modification by persons other then the employees of D3Riffs Designer Chaps or our approved affiliates.Our products are made from a natural material: leather which is noted to have scaring and natural markings in the leather, these are not considered Defects. Normal wear and tear of any leather product is not considered a manufactures defect.
Except as provided in this paragraph, D3Riffs Designer Chaps or Diamond Dust Design LLC. makes no warrenty, expressed or implied of fitness for any particular purpose for any of our products. Any warranty whatsoever is void if purchased from any other company or persons other then D3Riffs Designer Chaps or Diamond Dust Design LLC.
TERMS / DELIVERY ON BACK ORDERS
All orders are fulfilled on a first-come first-served basis. We will ship all “in stock“ items within 3 business days and all “back ordered” items will ship as soon as they are in stock.
When a product is “out of stock”, we allow “Back Orders” meaning you will be charged for “out of stock” items with your current order and placed on the standing order list. Estimated delivery time on some back orders may be up to 4 to 6 weeks. We at d3Riffs understand you are excited to receive your new Riffs and will do are very best to produce and deliver back ordered items as soon as possible.
“Limited Addition products” means the item may no longer be available once sold out and may be unavailable regardless of the information provided online.
Prices are subject to change at anytime. Unless otherwise stated on the website, prices advertised do not include shipping and handling or applicable taxes.
Taxes: All applicable sales, use, excise, and any other taxes related to the purchase are the responsibility of the Buyer.
Payment: Terms of payment are within D3Riffs Designer Chaps and/or Diamond Dust Design LLC’s sole discretion, unless otherwise agreed to by The Company. Payment must be received by D3 Riffs Designer Chaps or Diamond Dust Design Llc prior to acceptance of any on-line or in persons order.
Damage Limitation and Liability: By agreeing to purchase or excepting any of our pruducts as a gift or donation, the buyer or receiver agrees under no circumstances shall D3Riffs Designer Chaps, D3Riffs & Design LLC and/or Diamond Dust Design Llc be held liable whatsoever for any lost profits or other incidental or consequential damages of any kind for any reason whatsoever with respect to its Products, Product performance, or the transaction by which it’s Products are sold.
Shipment: Any shipping date shown represents the best estimate as of this date. D3Riffs Designer Chaps shall not incur any liability of any kind whatsoever for failure to ship on any particular date. In regards to customer returns, risk of loss shall pass to the Buyer when the goods are placed in the possession of a common carrier. Claims against the carrier shall be the responsibility of the Buyer and not by D3Riffs Designer Chaps.